![]() The current TBC ships with version 7.81 of the Lock Driver. If you have Version 6.65 of the Sentinel Lock Driver this was working. 30 days but want to return it after 7 days, you may not be able to do that. ![]() The Product Manager mentioned that there has been a defect on the Sentinel Lock Driver provided by Gemalto in recent versions that prevents early check back in of the License - so if you check out the license for e.g. The license will be missing from the Network License until it is returned.ĥ) You can then detach from the Network License Server and restart TBC to ensure that it finds the license on the local machine before leaving the office to go remote. That license will be automatically checked back into the network license when the selected time limit expires. The Detachable License process should then be available to you and you should be able to check out the license to your Laptop for the selected period of time. This means that there is still your one license on the Workstation Net License. This then at next restart of TBC will force TBC to search the Local Hardware (The Laptop) for the license. It is still on the server but is "In Use" by a User on the network.Ĥ) If you then go to Support - License Manager and in the Search Type field, select Local Hardware. If you only have one License, that license is now consumed by TBC and will not be available to you to Detach It (so you can take it with you). George hit the nail on the head, I want to add a few notes here that I just got from our product management teamġ) You should not have to use the Sentinel Admin Center at all - that is a fall back if really necessaryĢ) If you use a Laptop (to go remote) and an Office Workstation (to host your license) and you move between using your Workstation when in the Office and detaching the license to your Laptop when you go remote then you should be able to manage this entirely through the TBC License Managerģ) When you start TBC on your Laptop, and it is networked to your Workstation, the TBC on the Laptop will check out your license from the Workstation Network License. If it is then it's probably time to call tech support. I would suggest you look there and make sure it is still checked. The only magical thing I did was to enable detaching of licenses on the desktop. The laptop now has the license for another two hours. It is and there is an option to Extend the checkout time. I shut down the desktop/network server and restarted the laptop to make sure the license was still checked out. I chose the minimal allotment of 0.1 day and successfully checked the license out. The License Manager showed only that the license could be check out. In License Manager I changed the search type to Local Hardware and restarted. I closed TBC and opened it on the laptop. I opened the License manager->Sentinel Admin Control->Configuration->Detachable Licenses tab, put a check in the Enable Detaching of Licenses box. I ran TBC on the desktop, where the license is / aka The Network Server. ![]() In Trimble Business Center for Construction - View the full discussionįrom the laptop I initially tried all the License Manager search types but could not get the license checked out even though it could see the license. Re: License will not detached from server. Since I can not use my license on my laptop. This is very perplexing.Īny help is much appreciated. I can work on my laptop with the full license when I am on my home network. I have also shut down theįirewall just to see if that was the cause. I have all my network settingĮxactly the same between the server and laptop. Network setting or something in the program. I have been trying to determine if it’s a I switch computers last year and a new license key with it and its never The option to check out is not available and If I go through the aboveĪgain I will get the option to check out again, but get the error dialog When I go to check out the license I get anĮrror dialog box that an “unexpected error was encountered and restart Will get the option to checkout on my laptop.Įven if I get that option now. What usually works if I go into the Sentinel Admin ControlĬenter and change the allowed checkout duration on both computers then I Program on the server and laptop several times to get the option toĬheckout. Past, but its always been a bit of a challenge.
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